In the event of a notifiable incident — such as a death, serious injury or illness, or dangerous incident as defined under the Work Health and Safety Act 2011 (Qld) and the Work Health and Safety Regulation 2011 (Qld) — our qualified professionals are immediately accessible to support your organisation. We guide duty holders (persons conducting a business or undertaking, or PCBUs) through the critical initial response phase, including compliance with mandatory notification requirements to the appropriate WHS regulator (namely Workplace Health and Safety Queensland, or WHSQ), preservation of the incident scene, and collection of preliminary evidence to facilitate accurate reporting and regulatory engagement.

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Our structured investigation process adheres to industry best practices and recognised methodologies, focusing on identifying root causes, contributing factors, and systemic issues.

 

This includes:

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• Systematic gathering and analysis of evidence, including witness statements, photographic documentation, site measurements, and review of relevant documentation such as Safe Work Method Statements (SWMS), risk assessments, and training records.

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• Application of root cause analysis techniques to determine underlying causes beyond immediate factors, ensuring recommendations address preventive controls in accordance with the hierarchy of controls.

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• Preparation of comprehensive, impartial investigation reports that detail findings, prioritise corrective actions, assign responsibilities, and provide realistic timelines for implementation.

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• Assistance in responding to regulator-issued notices (such as improvement or prohibition notices), closure of notices, and demonstration of due diligence to mitigate legal, financial, and reputational risks.

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By engaging Apex Site Safety Audits for incident investigations, clients benefit from our team's collective expertise —  and our commitment to independence and objectivity. This ensures investigations are conducted without internal bias, delivering actionable insights that strengthen safety management systems, reduce the likelihood of recurrence, and support alignment with standards such as ISO 45001:2018.

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Our rapid-response availability minimises disruption to operations while maximising the opportunity to learn from incidents and reinforce a proactive safety culture.